Switch to Channable. Without a single listing going offline.

One integration per marketplace, which you pay for once, at a fixed price. After that, you choose a support plan, Care or Growth, billed monthly. No hourly rates, no revenue share. You pay the Channable license directly to Channable. We tell you the price in the first call, not after three.

That depends on your contract, your marketplaces and the revenue you make through them. In the audit, we look at what your old system does today and work it out with you. If switching isn’t worth it, we’ll tell you.

Within 4 weeks, or you don’t pay for that integration. The 4 weeks start as soon as access, the marketplace account and your sign-off on the data are in place. Live means: the agreed products are online on the marketplace through the integration, prices and inventory update automatically, and orders arrive in your system. The first 30 days of Care are included.

No. Until the switchover, your old system keeps running unchanged. Channable only takes over a marketplace once everything there is tested. That’s how we switch you over without a single listing going offline.

They stay. We continue existing listings instead of re-creating them and connect them to your store via SKU and EAN. If you re-list instead of connecting, you start from zero on rankings and reviews. That’s exactly how our most recent middleware switch went, without a single day of downtime.

Until the switchover, orders come in through your old system as they do today, after that through Channable. For each marketplace, only one system ever picks up the orders, so none come in twice and none get lost. Whatever your old system still handles today, such as sending invoices to the marketplace, we record in the assessment and tell you how it will work afterwards.

Nothing gets turned off until everything runs via Channable. When you cancel depends on your notice period. In the assessment, we plan the switch so it’s done before your contract ends.

No. Your store stays the data source. Whatever exists only in the old system, such as custom titles, attributes or category mappings, we record in the assessment and either integrate it into your existing system or rebuild it in Channable.

We do the switch: assessment, build in Channable, testing and switchover. You give us access to your store and marketplaces, sign off on the data and invite us to your Channable account. Don’t have one yet? Then you create one.

Yes. Zalando recommends Tradebyte as its preferred integrator and also allows other integrators; Channable connects to the Partner Program via zDirect. Your products stay: we continue them via their EANs instead of resubmitting them. You notify Zalando of the change of integrator, and Zalando switches over country by country as soon as the new country is ready.

Yes. The process is the same: assessment, build in Channable, both systems in parallel, switchover. ChannelAdvisor has been called Rithum since late 2023. Whether all your marketplaces can run via Channable, we check in the audit.

The integration is automated, the marketplaces aren’t. They keep changing their rules: since 2022, at least 8 new mandatory requirements have been added, such as GPSR, batteries or packaging. Care implements these changes in your account and fixes rejections before a listing goes offline.